Otter records meetings from desktop, mobile or browser, transcribing speech into searchable text and extracting decisions, next steps and key details. It is designed for business teams, sales, education and interviewers who need accurate notes and automated follow‑ups. What sets Otter apart is its conversational knowledge engine: it briefs participants before calls, offers live coaching prompts during conversation, and syncs extracted action items directly to CRM and other tools. The platform supports multiple languages, speaker recognition and secure enterprise compliance, making it a versatile assistant for any meeting workflow.