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Launched October 31, 2026
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Open-source customer support platform
Chatwoot is an open-source customer support platform that brings website chat, email, WhatsApp and social messages into a shared inbox. Support teams often use it in place of Intercom or Zendesk. Chatwoot includes a website chat widget, a help center, canned responses, automation rules and reporting. Its AI agent, Captain, can answer routine questions on its own and pass more complex conversations to human agents, while AI suggestions assist with replies and translation. Teams can use the hosted cloud version or self-host it.
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